"Always do right. This will gratify some people and
astonish the rest."
These inspirational words by Mark Twain embody the principles that guide the way we do
business. They are embedded in our culture and exemplified by our employees every day.
The idea is as simple as it sounds. Doing the right thing engenders the trust of our
customers, distribution partners, employees and shareholders, enabling us to grow our
business profitably and meet the diverse needs of all our constituents.